Fran lives in Brentwood and owns HS Estate Agency; she has enjoyed many successful years working within the property market.
As the business owner of HS Estates she heads up a team of highly trained and experienced sales staff who have in excess of 70 years combined industry experience.
As a former property developer, clients stand to benefit from Fran’s significant expertise and wealth of knowledge.
In her spare time Fran is passionate about raising money for good causes, helping out local charities, this has seen her, walk the Great Wall of China , successfully reached the summit of Mount Kilimanjaro in Africa and trek the Inca trail in Peru, Fran is also busy helping in local events including supporting local schools.
What our client’s say…
I would like to thank you for all your hard work , patience and professionalism in your dealing with me and my property throughout this year, and I wish you all the best and a very merry Christmas also.
“Right from the beginning Fran and HS Estate Agents were nothing but helpful and supportive in terms of finding us a rental property and getting things set up. It was reassuring to know that throughout the set up process, rental period and closing of tenancy agreement that there was support at the end of the phone. We encountered a couple of minor issues which Fran supported and helped us to navigate and we are very grateful for the support provided”
Dear Fran ,
Sorry for taking so long to reply , it’s been a pretty busy week so far !
Anyhow I wanted to firstly thank you for the lovely flowers , it was very kind of you to think of me .
Myself and James appreciate all of your support over the last three years . It’s been such an uphill journey for us throughout this whole Process and you’ve supported and trusted us throughout which we very much appreciate.
I know at times it has seemed an impossible task getting to where we needed to be but in the end we did it with your much needed advise , support and professionalism. Your team are great and it takes a lot for people not to be judgemental when the things that go wrong aren’t always quite so straightforward as we would want them to be .
There are many estate agents out there but your ethic and practise is by far the most professional and personable in our opinion.
Please thank everyone for their help and support and we of course will always recommend you to anyone .
It’s been a very very difficult year for us as you know but we have the house that we always wanted and we fully intend on enjoying it now and slowly rebuilding our family .
Much love and thanks
The Lawn Family
(Residence of Brentwood)
To Gavin, Fran and all at HS Estates
Many thanks for all your help with the sale and purchase of our house. Absolutely first class service. We’ve been delighted with your business – wouldn’t hesitate to recommend you.
A big thank you to Gavin, Fran and team at HS Estates for making what can be a stressful process flow so smoothly. A personable approach with the right amount of professional attitude that made viewings and any dealings with them a pleasure. Their experience and knowledge ensured that we got the right price for our property and my family and I are happy customers. We would not hesitate to recommend HS Estates and would look to use them in the future.
Dear Gavin, Andy, Lee and Fran
You have been amazingly helpful on my purchase, particularly liaising with solicitors on searches, and keeping both myself and the sellers in the loop every step of the way. I’m delighted we have completed, and thank you again for all that you’ve done, really great service.
Dear Gavin, Andrew and Fran
We are delighted that finally completion has taken place today.
We would like to take this opportunity to thank you so much for helping us through this process and for being so patient!
It has been a pleasure to deal with you all, so again THANK YOU!!
Peter & Anna Wyss
Andy & Fran – First Class Estate Agents.
At first I was unsure about using an Estate Agent that wasn’t familiar with the area, but it quickly became apparent that they had successfully sold other houses in Redbridge, were familiar with the selling points (local schools, etc) and had already achieved a reputation of excellence.
Fran visited to take details and view the house and was very personable, but most of all professional. The house was marketed via the internet and had a potential buyer within the first week! At all times I was kept abreast of developments and this proved to be essential as, in a time of credit squeeze, the right mortgage for our buyer proved to be problematic.
I can honestly say that without the friendly contact and professional advice from Fran and Andy and their staff the sale could have proved a nightmare. Obviously, the low fee charged is an important part of the excellent package offered.
On the whole, I think that this must be the way that people will sell/buy in the future – and if all the Managers are as efficient and friendly as Fran and Andy, I am sure success will always follow.
We were very pleased with the service and level of support received from HS Estates. Daniel was very quick and efficient in getting us up and running. Within a week we had accepted an offer after an influx of visits which was largely down to the ‘offers in excess of’ tactic; if we would have gone higher we may have been waiting a lot longer to sell.
This meant we were able to get on and find our own place in really good time and put us in a strong position to buy. Daniel was incredibly professional and knowledgeable in dealing with us and gave some great advice along the way. Highly recommend dealing with Daniel!
After sales service was also very strong; Lee in the office was always reachable, very open and honest and was a pleasure to deal with. His contacts within the locale allowed us to find out and deal with any bumps along the way within a good time frame. His tenacity to push the sale over the line meant that the whole process was roughly 9 weeks which I think is impressive for this industry! Daniel also stepped in and kept up his professional service when Lee was away which meant we had built a strong team on our side within HS Estates.
Thank you again to the team who all did a wonderful job. Also a thank you to Fran who gave me some great advise on a few properties I was looking to make an offer on and who was again very open and honest. Great service, great team and a very successful sale in the end.
To Fran and all the HS team
I just wanted to express my thanks for all your help and hard work during the transaction of our house in Milton Road.
Whilst it may seem easy to sell property at the moment a lot of people don’t realise how much hard work goes into seeing the deal through and this is where your company stands out from the crowd.
I am sure if we hadn’t had your experienced team to help us along the way we may not have reached completion as there were various hurdles to get over that you managed exceptionally well
Once again thanks
I was very happy with the marketing details of my property – very professionally done. The viewings were arranged very thoughtfully and the feedback was excellent. The update and information re the sale of my property was very well communicated to me. In fact, all communication at all levels was of a very high standard. As for the staff, they were brilliant. Lee did a brilliant job in all weathers, Fran worked hard on her viewings and Andy was exceptional in all the help he gave me – all of them being trustworthy and professional. As for recommendation, it is something I have already done. The one thing that really stood out for me was the total help I was given as an older person who lived on their own and had not moved for 38 years. The solicitor, removal company, the chap who did a wonderful report on the condition of the property I bought – all who were recommended to me by Andy. This is something you should promote for people like me as I did not have to think or worry, even to the point of Andy checking all my paperwork was wonderful, it made my whole move stress free.
People kept saying to me that I was not stressed or worried and all I could say was how wonderful everyone was to make it stress free. That side of it made it for me and as I say it is definitely something I really appreciated.
The removal men were outstanding as I had not packed a thing and only informed them at four o clock the day before I moved that I was moving the following day Everything HS Estates did for me was outstanding and I could not recommend you highly enough.
Best wishes to all.